DATA PRIVACY POLICY
Your Privacy, Our Priority
At Jaza Naivasha Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
Information We Collect
We may collect the following personal information:
* Basic Information: Name, email address, and phone number
* Booking Information: Identification details (e.g., ID or passport number), payment information (e.g., credit/debit card details)
* Demographic Information: Age, gender, and nationality
* Communication Preferences: How you prefer to be contacted
* Website Usage Data: IP address, browsing behavior, and device information
How We Use Your Information
We use your personal information for the following purposes:
* Booking and Reservation Processing: To process and confirm your bookings and reservations.
* Service Improvement: To enhance our services and tailor your experience at Jaza Naivasha Resort.
* Marketing and Communication: To send you promotional offers, newsletters, and other relevant communications (with your consent).
* Customer Support: To respond to your inquiries and provide assistance.
* Legal and Compliance: To comply with legal obligations and internal policies.
Sharing of Information
We may share your personal information with:
* Third-Party Service Providers: To process payments, provide search and AI services, or other necessary services.
* Law Enforcement Agencies: If required by law or to protect our rights or the rights of others.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
* Encryption: We use encryption technology to protect your sensitive information.
* Secure Data Storage: We store your data on secure servers with access controls.
* Regular Security Audits: We conduct regular security audits and vulnerability assessments.
* Employee Training: We train our employees on data protection and security best practices.
Your Rights
You have the following rights regarding your personal information:
* Access: You can request access to the personal information we hold about you.
* Rectification: You can request the correction of inaccurate or incomplete information.
* Erasure: You can request the deletion of your personal information.
* Restriction: You can request the restriction of processing your personal information.
* Data Portability: You can request the transfer of your personal information to another data controller.
* Objection: You can object to the processing of your personal information.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our website. This information helps us improve our website and provide a better user experience. You can manage your cookie preferences through your browser settings.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
At Jaza Naivasha Resort, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data.
Information We Collect
We may collect the following personal information:
* Basic Information: Name, email address, and phone number
* Booking Information: Identification details (e.g., ID or passport number), payment information (e.g., credit/debit card details)
* Demographic Information: Age, gender, and nationality
* Communication Preferences: How you prefer to be contacted
* Website Usage Data: IP address, browsing behavior, and device information
How We Use Your Information
We use your personal information for the following purposes:
* Booking and Reservation Processing: To process and confirm your bookings and reservations.
* Service Improvement: To enhance our services and tailor your experience at Jaza Naivasha Resort.
* Marketing and Communication: To send you promotional offers, newsletters, and other relevant communications (with your consent).
* Customer Support: To respond to your inquiries and provide assistance.
* Legal and Compliance: To comply with legal obligations and internal policies.
Sharing of Information
We may share your personal information with:
* Third-Party Service Providers: To process payments, provide search and AI services, or other necessary services.
* Law Enforcement Agencies: If required by law or to protect our rights or the rights of others.
Data Security
We implement robust security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:
* Encryption: We use encryption technology to protect your sensitive information.
* Secure Data Storage: We store your data on secure servers with access controls.
* Regular Security Audits: We conduct regular security audits and vulnerability assessments.
* Employee Training: We train our employees on data protection and security best practices.
Your Rights
You have the following rights regarding your personal information:
* Access: You can request access to the personal information we hold about you.
* Rectification: You can request the correction of inaccurate or incomplete information.
* Erasure: You can request the deletion of your personal information.
* Restriction: You can request the restriction of processing your personal information.
* Data Portability: You can request the transfer of your personal information to another data controller.
* Objection: You can object to the processing of your personal information.
To exercise these rights, please contact us using the information provided below.
Cookies and Tracking Technologies
We use cookies and similar technologies to collect information about your browsing behavior on our website. This information helps us improve our website and provide a better user experience. You can manage your cookie preferences through your browser settings.
Children's Privacy
We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: [email protected]
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes.
By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
